What
Qualities Do
We Love to See in a Customer?
Thanks so
much to all of you who contributed to this section!
Maggie, you ROCK!
Be Prepared.
If you aren't ready to
order when we ask, please say so. We'll be happy to return in a few
minutes. Though it is our goal to make you feel as if you are our only
priority, you're not. We have other tables who are waiting, too, so
please understand.
Do you know you
always have ranch dressing with your fries? Or some other preference?
Please tell us when you
place your order, so we can bring everything in one trip. As we
lovingly place your food in front of you is not the time to announce 'Oh,
I'll need ranch with my fries.' Again, if it is something you
know you will need, tell us up front. We really appreciate it, and
you'll get everything you need even quicker!
The polite
response to our greeting of 'How are you doing today?'
is not a blank stare, 'What
kind of beer do you have', 'I want coffee now', 'Can you heat up my
babies' food', or anything other than, 'I'm fine,
how are you?' or 'I'm having a rotten day. How are
you doing?' Please respond politely when asked, we really do
want to know how you are doing. Perhaps we can cheer you up!
Are you a 'camper'?
See definition...please be
a considerate one.
Water is a drink.
When we ask what you would
like to drink, please respond with what you would like to drink,
including water. 'I don't want anything to drink right now,
so I'll take a glass of water' is rather silly. Please order
it when we ask, not when we deliver your friend's water and you exclaim
'Oh, I'll take water, too!'
Please ask for
separate checks when we take your order, not when we present the check
at the end of your glorious dining experience.
Does this really need an
explanation?
Wait for the
Hostess
If, when you enter the
restaurant you see a hostess stand, chances are you need to be seated.
Please wait. Someone will be there quickly. When you seat yourself, you
disrupt the rotation and servers end up getting seated a number of
times in a row, which can result in poor service. You may also seat
yourself in an area that has been reserved for a larger party.
Large
parties..please do not seat yourself
While we're on the
subject...You have no idea what plans the restaurant may already have
for those tables you are re-arranging, so again, please be patient and
wait to be seated.
Sit where you are
placed
Chances are, you were
seated at the table you're at because the sections are being sat in a
manner that will allow an equal number of tables for each server. You
can really mess things up by insisting on a certain spot, when another
table 5 feet away would be just as good. What seems like a whim of the
hostess is actually a plan that needs to be followed so things run
smoothly and you get the best service possible. If you find you must
move, please ask your server or the hostess to move you to another
spot. Please don't just get up and wander to another table.
Can I bring you
anything else?
When we ask if we can bring
you anything else, please tell us EVERYTHING else we can bring. Drink
refills, more napkins, more dressing, etc. for EVERYONE at the table
really can all be brought to you in ONE trip...please don't remember
one item at a time each time we bring you an item you have requested.
All those trips take time away from everyone else receiving the best
service possible.
Coupons and other
discounts
Please tip out on the total
of the bill BEFORE all the discounts. We did the same amount of work
bringing you that $50.00 meal before you gave us the '1/2 off entire
bill' coupon.